Privacy Policy
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://truevestoworthen.com (the True Vestoworthen ).
The following principles will be upheld:
We want you to be well-informed about how your Personal Data is used and processed. We use a variety of methods to ensure you receive the information relevant to you. Where specific details are required, we will provide these at the appropriate time. We are happy to answer any questions you may have regarding any limitations imposed by law.
1. The Scope?
This policy describes the types of Personal Data True Vestoworthen collects about natural individuals, and how it processes, shares with third parties, and secures that data.
This Policy relates to information that identifies or could identify a natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals younger than 18, nor do we knowingly permit such persons to use our services. Should we become aware that we hold information relating to a child, we will delete it as promptly as possible.
2. What Personal Data Do We Hold on You?
When you access our services and channels or visit our website, we collect personal data. In some cases, we may request this directly from you. In others, we collect it by analysing how our services and channels are used, or by receiving your information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor any consequences for doing so.
However, you are not obliged to provide Us with any Personal Data. In certain circumstances, choosing not to do so may limit Our ability to offer the Services or restrict access to the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, data about your traffic (including your IP address, date of access, time of access, and date of access), the language you used, software crash logs, the type of browser used, and information regarding the device you utilised. The information collected is not personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us of your own accord when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company is unable to use your personal data. The legal grounds upon which the Company may process your personal data are as follows:
- You have given your consent to the processing of your Personal Data for one or more reasons. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing is necessary to comply with a legal obligation.
Contact us via email for further details on the processing carried out to protect legitimate interests.
Below is a list of the purposes and legal bases on which we may use the information you provide to us. Personal Data.
Scope, Legal Basis
1. To provide your personal information to third parties at your request, in order to grant access to digital trading. Should you request this, we may ask for your personal data to forward it to third-party companies.
You have given your consent to the processing of your personal data for one or more reasons.
2. To respond to your requests, questions, or concerns. Personal Data is necessary to help address any queries you may have regarding the Services.
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
3. Personal Data is processed to fulfil any legal, administrative, or judicial obligations and to meet applicable legal requirements.
To meet legal obligations, processing is required.
4. To enhance Our Services, Personal Data may be used to improve Our Services. This includes, among other things, crash reports and malfunction data collected in relation to the Services.
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
6. To perform and manage actions that align with the requirements of Our Services. Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and similar activities.
Processing is necessary to fulfil the legitimate interests of the Company or those of a third party.
7. To conduct analysis, including statistical analysis, and to make decisions on various matters, we employ a range of analytical techniques (including statistical methods).
Processing is necessary to support the legitimate interests of the Company or those of a third party.
8.
To safeguard our assets, rights, and interests, as well as those of third parties, we may process Personal Data in order to establish and defend legal claims.
Personal Data may be processed by us to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant conditions, terms, or policies.
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analytics.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will pass on the Personal Data you have provided to us to those third-party trading platforms. The use of your Personal Data will be subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights of third parties or Company assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and third-party services
Third-party services, such as advertising providers or analytics companies, may also be used on our website. These companies may likewise use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to gather information about your preferences and browsing habits in order to improve your user experience, remember your preferences, and tailor the products and services most relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and exist only for a short period before you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and enable you to return to the website seamlessly.
Types of Cookies:
They may be used by us according to their purpose:
1. Cookies are strictly necessary
These cookies are necessary to access the features you have requested and to navigate our website. They are used to provide the information, products, and services you have asked for.
They are required for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
2. Functionality Cookies
Cookies allow us to recognise you each time you visit our site and to save your settings and preferences.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
3. Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Cookies store anonymous data that is not associated with any identified or identifiable natural person. They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you will need to adjust your browser's settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please be aware that some or all of the Website's functions and features may not work as expected if this happens.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it was collected, as described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required.
9. Transfers of personal information to a third-party country or to an international organisation
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — one other than the country in which you reside — or to international organisations. International organisations or jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that data subjects are able to exercise their rights and access effective legal remedies.
These protections and safeguards are available to all those residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
- The transfer was carried out in compliance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@truevestoworthen.com
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect Personal Data. This includes safeguarding against accidental or unlawful destruction, loss, or modification of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error. We also cannot be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data being disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
In the event of legal or other obligations beyond our control, we may be required to disclose Personal Data about you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in these circumstances.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to Us via the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications are provided on this website. These websites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions taken through such sites or applications.
When visiting any third-party website or application, we recommend that you read their privacy policy before choosing to access or use their services. We also suggest that you carefully consider what Personal Data you provide to them.
12. Changes to this Policy
We recommend that you read the privacy policies of any third-party websites or apps before choosing to access or use them. We also advise that you carefully consider any Personal Data you provide to them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data being collected about you, rectify any mistakes, and delete all Personal Data not required by us. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise your rights by writing an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If confirmed, you are able to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to the rights and freedoms of another person, the Company may refuse to comply or limit its ability to fulfil it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis to process; (c) you object, based on a reason specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be removed to meet a legal obligation.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where Personal Data is restricted, it may only be retained with your consent, or in order to establish, exercise, or defend legal rights, to protect the rights of another individual, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by the exercise of your right to data portability. The right to data portability does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where we are unable to demonstrate compelling legitimate grounds for processing, we will cease to do so unless the processing is necessary for the establishment, exercise, or defence of legal rights, or unless our interests override your rights, freedoms, or interests.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the lawfulness of any processing carried out prior to the withdrawal of your consent.
You are entitled to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as set out in section 13.
We will provide the requested information in accordance with your rights under section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the complexity and volume of requests. We will notify you of any extension, along with the reasons, within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided pursuant to your rights under section 13 will be made available free of charge. Where a request is unfounded or excessive, in particular where requests are repetitive, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
Where we have reasonable doubts regarding the identity of the person making the request, the Company may ask for additional information to confirm their identity.